FAQs

Sneakers, turf shoes, or firm ground cleats are the only footwear permitted to protect the fields.

Yes. Players can be added to a free agent list and if enough are registered, we will create a free agent team.

Payment in full is required because it designates the team is vested in participating in the league.

Please email any complaints to elevatecny@ican.family and we will work with you to address the issue.

You are required to sit out the next game. If that game is canceled for any reason, you will have to sit out the following game.

All registrations are done through EZFacility, which you can access here.

Each session lasts for 10 weeks.

There is a 48-hour cancellation policy for games. If a game is canceled less than 48 hours before its scheduled start time, it is considered a forfeit.

To rent a field, please pre-book through EZFacility or call us at (315) 231-0321 to be added to the schedule.

Yes! We can offer the following discounts for rentals: 10% discount for 10 hours of rental time booked; 20% discount for 20 hours of rental time booked; and 25% discount for 30+ hours of rental time booked.

Yes! Half-field rentals are available at 50% off of the hourly rate.

Decorations, paper products, and all food items. We have equipment and supplies for all of your other needs.

Yes! We offer flag football, wiffle ball, soccer, kickball, and other sports-related games upon request. We are here to work with you to customize your party to your interests, group size, and field size available.

No. All food must stay outside and off of our fields.

Yes, an Elevate Team Member will be exclusively designated to your party.

If the party is canceled at least 48 hours prior to the scheduled start time of the event, a full refund will be given.

You bet! You are welcome to get to our facility one hour before your party starts to set up, and ask that you remove any decorations on the fields when your two-hour time is up.

Yes! You can bring your own food or catering to celebrate at Elevate CNY. We do offer concessions if you would prefer! 

Elevate CNY is the region's premier sports complex. We are right off NYS Thruway and easy to access from all points off Route 5 and Route 233. We have plenty of parking and an awesome staff, and can accommodate parties for kids, teens, and even adults!

You must sign a waiver to participate in activities, including parties, at Elevate CNY. 

Parties are two hours long and are offered any day of the week, subject to availability. We can work with your schedule to find the best time for you!

Our staff is the best! They love sports, kids, and having fun! They can help lead activities and games, assure the safety of your guests as they use our equipment and facility, help keep your guests organized and your party running on time, and assist with various party needs as YOU need them!

Baseball, Basketball, Soccer, Pickleball, Volleyball and more! 

Please contact Rich Dilberto at rdilberto@ican.family or (315) 231-0321 to learn more about our marketing opportunities.

Sneakers, turf shoes, or firm ground cleats are the only footwear permitted to protect the fields.

Yes. Players can be added to a free agent list and if enough are registered, we will create a free agent team.

Payment in full is required because it designates the team is vested in participating in the league.

Please email any complaints to elevatecny@ican.family and we will work with you to address the issue.

You are required to sit out the next game. If that game is canceled for any reason, you will have to sit out the following game.

All registrations are done through EZFacility, which you can access here.

Each session lasts for 10 weeks.

There is a 48-hour cancellation policy for games. If a game is canceled less than 48 hours before its scheduled start time, it is considered a forfeit.

To rent a field, please pre-book through EZFacility or call us at (315) 231-0321 to be added to the schedule.

Yes! We can offer the following discounts for rentals: 10% discount for 10 hours of rental time booked; 20% discount for 20 hours of rental time booked; and 25% discount for 30+ hours of rental time booked.

Yes! Half-field rentals are available at 50% off of the hourly rate.

Decorations, paper products, and all food items. We have equipment and supplies for all of your other needs.

Yes! We offer flag football, wiffle ball, soccer, kickball, and other sports-related games upon request. We are here to work with you to customize your party to your interests, group size, and field size available.

No. All food must stay outside and off of our fields.

Yes, an Elevate Team Member will be exclusively designated to your party.

If the party is canceled at least 48 hours prior to the scheduled start time of the event, a full refund will be given.

You bet! You are welcome to get to our facility one hour before your party starts to set up, and ask that you remove any decorations on the fields when your two-hour time is up.

Yes! You can bring your own food or catering to celebrate at Elevate CNY. We do offer concessions if you would prefer! 

Elevate CNY is the region's premier sports complex. We are right off NYS Thruway and easy to access from all points off Route 5 and Route 233. We have plenty of parking and an awesome staff, and can accommodate parties for kids, teens, and even adults!

You must sign a waiver to participate in activities, including parties, at Elevate CNY. 

Parties are two hours long and are offered any day of the week, subject to availability. We can work with your schedule to find the best time for you!

Our staff is the best! They love sports, kids, and having fun! They can help lead activities and games, assure the safety of your guests as they use our equipment and facility, help keep your guests organized and your party running on time, and assist with various party needs as YOU need them!

Baseball, Basketball, Soccer, Pickleball, Volleyball and more! 

Please contact Rich Dilberto at rdilberto@ican.family or (315) 231-0321 to learn more about our marketing opportunities.